Understanding Queue Management Systems and Their Significance In today’s world “Customer is the King”. Hence, it becomes imperative that the queue management system should be in place to regulate the customers. Poor queuing will lead to a drop-in productivity in the staff. This is because they lose much of their time in organising the queue. From a monetary point, if the customer leaves the queue or not even willing to join the queue, then it will result in a loss. This might even lead that the customer may not return to this business as they have poor and unmanaged queues….
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